Effectiveness
We are now able to provide our guests with a more comfortable stay by allowing them to check all the information they need from their smartphone.
The "Congestion Status" function allows our guests to see how crowded our facilities are before visiting them, which has been used very frequently. Our guests are also able to make inquiries on their smartphone with the "Chat Function'', which reduces the need for face to face contact. In addition, we are highly pleased with the support of the initial set-up and the data analytics provided.