A comprehensive range of hospitality functions for any language
Kotozna In-room is certified as an IT service covered by the IT Implementation Grant 2022.
Price List
- Price
- Number of Users
- Functionality Overview
-
Communication Functions
Automatic machine translation for over 109 languages
-
Client-specific dictionary
-
Menu setting (unlimited)
-
Notice displays (unlimited)
-
Paperless information provision
-
Embedded map information
-
Display external links
-
Display links to external services (Yelp, Tripadvisor, etc)
-
Draft function (when updating data)
-
Simultaneous chat translation of guest-to-staff messages with room recognition
-
Chat re-translation function
-
24-hour response bot
-
Notification function for staff
-
Read/unread notifications
-
Image transmission
-
Link transmission
-
PDF/JPEG/PNG support
-
Staff-to-staff transfer
-
Reception time settings
-
Guest access restriction (24 hours)
-
Display coupons
-
Room service order management
-
Voice calling
-
Support Functions
Help center
-
Email support (24/7)
-
Telephone support (business hours only)
-
Multi-device support
-
Initial information setting
-
Dashboard Functions
Filter total number of accesses by day, time, and language
-
Total number of accesses by menu and total access time
-
Unsupported Rate/Total Guest Waiting Time
-
Total bot response rate
-
Percent total of rooms used
-
Spreadsheet/export of all response history
-
Multilingual Surveys
-
PMS Integration
Credit card payment
-
Payments completed in room
-
Online check-in/out
-
Wider range of PMS integration
-
* Depending on the PMS used, additional costs may apply
-
Live monitoring of congestion status
* Construction costs are not included -
UI Design Customizability
-
Kotozna laMondo
IntegrationChat widget installation on your homepage
Standard
For hotels/inns that want to provide full service in multiple languages
-
5USD/room/month
-
~10staff
-
Providing digital,
multilingual hospitality services without the need to be face-to-face.
At the same time, guest behavior can be visualized with the dashboard functionality to better understand trends.
Premium
For hotels/inns that want to further differentiate their services through data marketing
-
10USD/room/month
-
~50staff
-
Achieve enhanced customer behavior data management by integrating with PMS and payment functions
Automate operations and improve overall staff efficiency.
Increase sales through the room service ordering function and provide facility congestion notifications to guests and staff.
Professional
For 4 to 5 star facilities with over 500 rooms who want closer communication with guests from pre-stay to post-stay.
- Contact Us
-
Unlimited
-
Not only can you support guests during their stay, but also before and after using Kotozna laMondo, the customer management/communication tool!
A single staff member can handle multiple customer inquiries simultaneously. Inquiries are automatically allocated to the appropriate staff based on language spoken by the customer and content of the inquiry.
- Standard
- Premium
- Professional
For hotels/inns that want to provide full service in multiple languages
Providing digital, multilingual hospitality services without the need to be face-to-face.
At the same time, guest behavior can be visualized with the dashboard functionality to better understand trends.
- Price
- 5USD/room/month
- Number of Users
- ~10staff
Communication Functions
- Automatic machine translation for over 109 languages
- Client-specific dictionary
- Menu setting (unlimited)
- Notice displays (unlimited)
- Paperless information provision
- Embedded map information
- Display external links
- Display links to external services (Yelp, Tripadvisor, etc)
- Draft function (when updating data)
- Simultaneous chat translation of guest-to-staff messages with room recognition
- Chat re-translation function
- 24-hour response bot
- Notification function for staff
- Read/unread notifications
- Image transmission
- Link transmission
- PDF/JPEG/PNG support
- Staff-to-staff transfer
- Reception time settings
- Guest access restriction (24 hours)
Support Functions
- Help center
- Email support (24/7)
- Telephone support (business hours only)
- Multi-device support
Dashboard Functions
- Filter total number of accesses by day, time, and language
- Total number of accesses by menu and total access time
Multilingual Surveys
For hotels/inns that want to further differentiate their services through data marketing
Achieve enhanced customer behavior data management by integrating with PMS and payment functions Automate operations and improve overall staff efficiency.
Increase sales through the room service ordering function and provide facility congestion notifications to guests and staff.
- Price
- 10USD/room/month
- Number of Users
- ~50staff
Communication Functions
- Automatic machine translation for over 109 languages
- Client-specific dictionary
- Menu setting (unlimited)
- Notice displays (unlimited)
- Paperless information provision
- Embedded map information
- Display external links
- Display links to external services (Yelp, Tripadvisor, etc)
- Draft function (when updating data)
- Simultaneous chat translation of guest-to-staff messages with room recognition
- Chat re-translation function
- 24-hour response bot
- Notification function for staff
- Read/unread notifications
- Image transmission
- Link transmission
- PDF/JPEG/PNG support
- Staff-to-staff transfer
- Reception time settings
- Guest access restriction (24 hours)
- Display coupons
- Room service order management
- Voice calling
Support Functions
- Help center
- Email support (24/7)
- Telephone support (business hours only)
- Multi-device support
- Initial information setting
Dashboard Functions
- Filter total number of accesses by day, time, and language
- Total number of accesses by menu and total access time
- Unsupported Rate/Total Guest Waiting Time
- Total bot response rate
- Percent total of rooms used
- Spreadsheet/export of all response history
Multilingual Surveys
PMS Integration
- Credit card payment
- Payments completed in room
- Online check-in/out
- Wider range of PMS integration
-
Live monitoring of congestion status
* Construction costs are not included
For 4 to 5 star facilities with over 500 rooms who want closer communication with guests from pre-stay to post-stay.
Not only can you support guests during their stay, but also before and after using Kotozna laMondo, the customer management/communication tool!
A single staff member can handle multiple customer inquiries simultaneously. Inquiries are automatically allocated to the appropriate staff based on language spoken by the customer and content of the inquiry.
- Price
- Contact Us
- Number of Users
- Unlimited
Communication Functions
- Automatic machine translation for over 109 languages
- Client-specific dictionary
- Menu setting (unlimited)
- Notice displays (unlimited)
- Paperless information provision
- Embedded map information
- Display external links
- Display links to external services (Yelp, Tripadvisor, etc)
- Draft function (when updating data)
- Simultaneous chat translation of guest-to-staff messages with room recognition
- Chat re-translation function
- 24-hour response bot
- Notification function for staff
- Read/unread notifications
- Image transmission
- Link transmission
- PDF/JPEG/PNG support
- Staff-to-staff transfer
- Reception time settings
- Guest access restriction (24 hours)
- Display coupons
- Room service order management
- Voice calling
Support Functions
- Help center
- Email support (24/7)
- Telephone support (business hours only)
- Multi-device support
- Initial information setting
Dashboard Functions
- Filter total number of accesses by day, time, and language
- Total number of accesses by menu and total access time
- Unsupported Rate/Total Guest Waiting Time
- Total bot response rate
- Percent total of rooms used
- Spreadsheet/export of all response history
Multilingual Surveys
PMS Integration
- Credit card payment
- Payments completed in room
- Online check-in/out
- Wider range of PMS integration
- * Depending on the PMS used, additional costs may apply
-
Live monitoring of congestion status
* Construction costs are not included - UI Design Customizability
Kotozna laMondo Integration
- Chat widget installation on your homepage